DoCS Commitment to Customer Service

Commitment to customer service is a hallmark of DoCS and is evident daily as staff regularly exceed expectations to meet faculty and student needs. That standard of service does not magically develop; DoCS is committed to recruiting skilled, caring staff and supporting them with an unwavering commitment to professional development. As a result, service and continuous learning have become part of the division’s DNA and help define DoCS as a learning organization. 

Embracing both entrepreneurial thinking and creative problem solving, DoCS staff take great delight in extending the impact of Rutgers across various sectors and in all different modalities, while generating revenue that supports the traditional academic enterprise. Finally, DoCS dedication to lifelong learning for all ages includes a special commitment to, and expertise in, serving non-traditional adult learners in both credit and non-credit courses and programs.

 


 

Dr. Richard Novak is the Vice President for Continuing Studies and Distance Education at Rutgers University. To learn more, visit the Office of the Vice President